Store Policy

Customer Care

We want to be able to build a great relationship with our customers and make sure everybody is happy with the products they purchase! Therefore any enquiries or queries regarding our products can be made to info@greyicon.co.uk and we will aim to get back to you within 48 hours! 

 Privacy & Safety

WHAT DO WE DO WITH YOUR INFORMATION?

 

When you make an order, we require your personal details such as your billing address, shipping address, telephone number, email address, credit / debit card number and card expiry date. Without this information we will not be able to process your order. By providing us with these details you consent to our collecting. We only use this information to contact you about your order, process the transaction and to deliver the item.

 

We do not personally store any card details. The option for you to store your address, telephone number and card details on our website within the wallet of your own account is available, but we do not have access to this information. 

 

Your contact details such as your telephone number and email address will only be used to contact you in the instance that there is a problem with your order. 

Once your order has been delivered to you, and after the 28 day returns period, your address and telephone number are removed from our records.

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When you access our website we automatically obtain your computers internet protocol (IP) address. This allows us to learn about your browser and operating system. 

 

Email marketing: With your permission, we may send you emails about our store, updates, new products and deals. If you wish to withdraw your consent you can do this by emailing us: info@greyicon.co.uk to opt out.

 

DISCLOSURE

 

We may disclose your personal information if required by law or if you violate our terms of service and legal action is required.

 

COOKIES

 

We use cookies for your interest, they allow us to store your shopping cart contents for return visits and see who visits our site via google analytics.

Payment Methods

Bullet shape

Credit / Debit Cards